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I had no issue with my order for getting the NoLAG Shipping. Some roaches were dead but I had used NoLAG so that's on me.
Quick shipping, no DOA's and would recommend NoLAG shipping if your weather is within the perimeters.
Always the freshest the biggest most lively roaches out of all the vendors I buy from
All alive and good
As a general policy there are no cash refunds, only replacements. Subsequent replacements will be on a case by case basis.